Location: London SW19 2RF
Join Europe’s Leading Premium Health & Wellness Group
We’re looking for a friendly, professional, and customer-focused Receptionist to join our team. As the first point of contact for our members and guests, you’ll play a key role in delivering an exceptional experience while creating a welcoming and professional environment.
If you’re passionate about customer service, enjoy working with people, and thrive in a fast-paced setting, we’d love to hear from you.
Key Responsibilities
- Welcome members and visitors with a warm and professional approach.
- Handle enquiries and bookings both in person and over the phone.
- Provide outstanding customer service at all times.
- Keep the reception area clean, organised, and presented to company standards.
- Assist members with general enquiries and ensure a smooth check-in experience.
- Work closely with colleagues to deliver a high-quality member experience.
What We’re Looking For
- A genuine passion for delivering excellent customer service.
- Strong communication and interpersonal skills.
- A positive attitude and the ability to work well as part of a team.
- Confidence working in a busy, fast-paced environment.
- Professional appearance and excellent organisational skills.
Benefits
- Free club membership for you and your family.
- 50% discount on food and drinks.
- Discounts on swimming lessons, tennis lessons, and personal training.
- Career development and internal training opportunities.
- Wagestream – access your earned wages on demand.
- Access to a comprehensive employee benefits programme.
- Employee discounts.
Why Join Us?
We believe our people are at the heart of everything we do. We foster an inclusive, supportive workplace where every team member feels valued and has the opportunity to grow both personally and professionally.
Become part of a team that’s committed to delivering exceptional service while helping create a healthier, happier community.
