
Location: 67–77 Charterhouse Street, London EC1M 6HJ
Salary: Up to £16 per hour
Job Type: Full-time / Part-time
About the Role
We are looking for enthusiastic and customer-focused Waiters/Waitresses to join the team at SMITHS, a vibrant restaurant and bar located in the heart of the City of London. Spread across four unique floors, including a stylish rooftop bar, private dining rooms, and a spacious grill restaurant, SMITHS offers an exciting and fast-paced hospitality environment.
Whether you’re an experienced hospitality professional or looking to start your career, you’ll receive full training and opportunities to grow within the business.
Key Responsibilities
- Welcome and serve guests in a friendly and professional manner.
- Deliver exceptional customer service throughout every visit.
- Take food and drink orders accurately and efficiently.
- Serve meals and beverages while maintaining high service standards.
- Ensure tables and dining areas remain clean, organised, and presentable.
- Work closely with kitchen and bar teams to provide a smooth dining experience.
- Handle customer requests professionally and resolve any issues promptly.
- Follow all food safety, hygiene, and health & safety procedures.
What We’re Looking For
- A positive attitude and passion for customer service.
- Friendly, outgoing, and professional personality.
- Strong communication and teamwork skills.
- Ability to work in a busy, fast-paced environment.
- Previous hospitality experience is an advantage but not essential.
Benefits
- Competitive pay of up to £16 per hour.
- Weekly pay.
- Free meals during shifts.
- 28 days of annual leave.
- Company pension scheme.
- Career development, apprenticeships, and training opportunities.
- 20% employee discount at all Young’s pubs.
- 30% discount on overnight stays at Young’s Pubs with Rooms.
- Share Save Scheme.
If you enjoy working with people and delivering outstanding hospitality, this is a great opportunity to join a dynamic team in one of London’s popular dining destinations.