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Waiter / Waitress

Location: 67–77 Charterhouse Street, London EC1M 6HJ
Salary: Up to £16 per hour
Job Type: Full-time / Part-time

About the Role

We are looking for enthusiastic and customer-focused Waiters/Waitresses to join the team at SMITHS, a vibrant restaurant and bar located in the heart of the City of London. Spread across four unique floors, including a stylish rooftop bar, private dining rooms, and a spacious grill restaurant, SMITHS offers an exciting and fast-paced hospitality environment.

Whether you’re an experienced hospitality professional or looking to start your career, you’ll receive full training and opportunities to grow within the business.

Key Responsibilities

  • Welcome and serve guests in a friendly and professional manner.
  • Deliver exceptional customer service throughout every visit.
  • Take food and drink orders accurately and efficiently.
  • Serve meals and beverages while maintaining high service standards.
  • Ensure tables and dining areas remain clean, organised, and presentable.
  • Work closely with kitchen and bar teams to provide a smooth dining experience.
  • Handle customer requests professionally and resolve any issues promptly.
  • Follow all food safety, hygiene, and health & safety procedures.

What We’re Looking For

  • A positive attitude and passion for customer service.
  • Friendly, outgoing, and professional personality.
  • Strong communication and teamwork skills.
  • Ability to work in a busy, fast-paced environment.
  • Previous hospitality experience is an advantage but not essential.

Benefits

  • Competitive pay of up to £16 per hour.
  • Weekly pay.
  • Free meals during shifts.
  • 28 days of annual leave.
  • Company pension scheme.
  • Career development, apprenticeships, and training opportunities.
  • 20% employee discount at all Young’s pubs.
  • 30% discount on overnight stays at Young’s Pubs with Rooms.
  • Share Save Scheme.

If you enjoy working with people and delivering outstanding hospitality, this is a great opportunity to join a dynamic team in one of London’s popular dining destinations.

Apply Now

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