Location: London WC2E
Job Type: Full-time / Part-time
Pay: Up to £15.90 per hour
About NoMad London
At NoMad London, hospitality is at the heart of everything we do. We are committed to creating exceptional guest experiences while providing meaningful career development opportunities for our team members. Combining the warmth of New York hospitality with the charm of London, we foster a culture built on shared values, professional growth, and excellence.
Role Overview
As a Room Attendant, you will play a vital role in maintaining the highest standards of cleanliness, presentation, and comfort throughout the hotel. Your attention to detail and commitment to quality will help ensure every guest enjoys an outstanding stay.
Key Responsibilities
- Clean and sanitize guest rooms, bathrooms, and designated public areas to company standards.
- Change bed linens, replace towels, and replenish guest amenities and refreshments.
- Ensure rooms are fully prepared and presented for arriving guests.
- Follow established room-cleaning priorities and operational procedures.
- Maintain housekeeping trolleys, storage areas, and cleaning equipment in a clean and organized condition.
- Report maintenance issues, damaged items, and safety concerns promptly to supervisors.
- Handle lost property in accordance with hotel policies and procedures.
- Use cleaning products and chemicals safely and appropriately on all surfaces.
- Perform deep-cleaning tasks as scheduled or instructed.
- Respond professionally and courteously to guest requests and inquiries.
- Maintain high standards of hygiene, safety, and security at all times.
- Support additional operational requirements as needed to meet business demands.
- Act as a positive ambassador for NoMad London and consistently uphold company values.
Requirements
- Strong attention to detail and commitment to cleanliness.
- Ability to work efficiently and manage time effectively.
- Positive attitude and professional appearance.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Understanding of health and safety procedures within a hospitality environment.
Benefits
- Up to £15.90 per hour
- £750 Refer-a-Friend Bonus Scheme
- 50% Employee Discount in Food & Beverage outlets
- Company Pension Scheme
- Complimentary staff meals and hot beverages during shifts
- Paid breaks and annual leave
- Birthday day off (paid) after one year of service
- Hotel accommodation discounts
- Wagestream financial wellbeing support
- Private healthcare
- Complimentary experience stay with breakfast included
- Five days of paid sick leave per rolling 12-month period
- Additional annual leave entitlement for each completed year of service
- Ongoing training, development, and career progression opportunities
- Supportive work environment with a strong work-life balance
Equal Opportunity
NoMad London values diversity and inclusion and welcomes applications from candidates of all backgrounds. While we appreciate every application received, only shortlisted candidates will be contacted.
